Cookie policy

 

What are cookies?

A cookie is a piece of information in the form of a very small text file that is placed on an internet user’s computer. It is generated by a web page server (which is basically the computer that operates the web site) and can be used by that server whenever the user visits the site. A cookie can be thought of as an internet user’s identification card, which tells a web site when the user has returned.

Cookies can’t harm your computer and we don’t store any personally identifiable information about you on any of our cookies.

Why do we use cookies?

We use cookies for two main reasons. First, we use them to enable us to give you a better experience i.e. to remember when you’ve logged in, and to remember not to show you a message you’ve already seen, for instance (the cookie message at the top of the page is a good example of this).  Because of this, turning cookies off for our website may affect your experience negatively. The other use is to see how you use our website.  This way, we can see which pages you visit most often, which pages are broken and various other bits of information.

No cookies contains any of your personal information; it’s totally anonymous.

What cookies do we use?

_ga, _gid, _gat_UA-28874470-1, NID, IDE, DSID:

These are cookies used by Google to make notes of what you’re doing on the Website.  They are totally anonymous and don’t save or send any personally identifiable information at all. Read more…

__cfduid:

Used to override any security restrictions based on the IP address the visitor is coming from.

ARRAffinity:

Allows the service to choose the right instance the user was using to serve subsequent requests made by that user.

__RequestVerificationToken:

It prevents from anybody to forge a link and have it activated by a powered user.

yourAuthCookie:

This cookie keeps you logged into the login sections of our website so that you do not need to re-enter your login details more than once during your visit to the site. It expires when your browser closes.

ASP.NET_SessionId:

A cookie which is used to identify the users session on the server. The session being an area on the server which can be used to store data in between http requests.

cookieconsent_status:

Keeps track of users choice for the Cookie Consent message.

Force24 Cookies & Tracking

Our organisation uses Force24’s marketing automation platform.

Force24 cookies are first-party cookies and are enabled when cookies are accepted on this website. The cookies used are:

  • F24_autoID – a temporary identifier on a local device or browser that helps us track anonymous information. If left anonymous, it will be deleted after 6 months. (Non-essential, first party, 1 year, persistent)

  • F24_personID – an ID generated per individual contact in the Force24 system to track behaviour and form submissions. This is used for personalisation and segmentation. (Non-essential, first party, 1 year, persistent)

The information stored by Force24 cookies remains anonymous until:

  • The website is visited via a link from an email or SMS sent through the Force24 platform and cookies are accepted, or

  • A user completes a form containing an email address on our website or a Force24 landing page.

The Force24 cookies will remain on a device for up to 1 year unless deleted.

We may also use similar technologies including tracking pixels and link tracking to monitor engagement, such as open rates and link clicks in emails. These help us understand the effectiveness of our communications.

Can I turn cookies off?

Absolutely. It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website. However, this will likely affect your website experience; for instance we cannot tell if you are signed in without using cookies.

All modern browsers allow you to change your cookie settings. These settings will typically be found in the ‘options’ or ‘preferences’ menu of your browser. In order to understand these setttings, the following links may be helpful, otherwise you should use the ‘Help’ option in your browser for more details.

Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari