FAQs

What are your working hours?

The sales office is open Monday-Friday 8:30 – 5:30, but our factory operates 24 hours a day, 7 days a week (except national holidays).

T: 023 9233 4900
E: enquiries@bishops.co.uk

Is my print requirement too small for Bishops?

Probably not! Most of our customer orders value in hundreds of pounds rather than thousands of pounds, and we recognise that you might want to try us out with a small job initially. Although we are a lithographic printer, we can supply digital print for smaller print runs.

What is the maximum sheet size that you can print?

We are a B2 printer, which means our presses take sheets 720mm x 520mm, but we can actually handle sheets up to 740mm wide. For more information about paper sizes check our resources section.

I’m not sure what type of paper stock or weight I want to use. Can you provide paper samples for me?

We would be happy to! What’s more, we can show you examples of work using different stocks to help you make your choice, and offer advice to ensure you achieve the best result for your timescales and budget.

Can you print on envelopes?

Yes, up to C3 size.

Can you print labels?

Yes, practically any size, but not reels. We can, however source a supplier for continuous labels and handle the job for you.

How do I send in my artwork to you?

However it is easiest for you! Most customers send in their artwork via,

  • Email (direct to your account manager)
  • ‘We transfer’ or similar
  • Our FTP site 

To access Bishops’ FTP site using client software you will need the following information:

Host: ftp.bishops.ftpstream.com
Username: bishops_ftp
Password: Xh667Fj

Alternatively, you can use your web browser.

  1. Enter http://bishops.ftpstream.com in your web browser window
  2. Enter the username and password above and select ‘login’
  3. Once logged in, select the ‘Upload’ tab (top left)
    Click on ‘select files’ and locate the file(s) you want to upload from your computer. Click on ‘open’ (bottom right). Repeat until all your files are pending.
  4. When all the files are ready, click ‘start upload’. File size and your internet connection will determine how long the upload takes to complete.
  5. When the upload has been completed you will be taken back to the original FTP window which will now show your files on our FTP site

How long will my artwork files remain on Bishops’ FTP site?

Typically, files will remain on our site for 10-14 days before they are deleted.

What does ‘print ready artwork’ mean?

The graphics must be at least 300 dpi (dots per inch).

A ‘press-ready pdf’ should have bleed of 2-3mm on each trimmed edge and embedded fonts.

Can I use images copied from the web for my artwork?

No. Web graphics tend to be created at low resolution (less than 300 dpi) so are unsuitable for print work. 

Can you do foil blocking?

Yes, but not in-house. We use a foil blocking specialist for superb results.

What finishing services do you offer in-house?

  • Drilling
  • Padding
  • Collating
  • Folding
  • Forme cutting
  • PUR binding and Perfect binding (not wiro binding)
  • Stapling and gluing

Will you deliver to multiple destinations?

Yes. We offer free delivery to a single UK address but can also provide split deliveries. We deliver your job to wherever you need it - mailing houses, your customer or straight to your door. We can even arrange an overseas shipment for you.